Terms of Service

Effective date: 25/10/2024

1. Introduction

Welcome to Hyko.ai, owned and operated by BIGmama Technology Ltd. By accessing or using Hyko’s services, you agree to comply with and be bound by the following terms and conditions (“Terms”). These Terms govern your use of our website, https://hyko.ai, and all associated services provided by BIGmama Technology Ltd. Please read them carefully before using our platform.

If you do not agree with or cannot comply with these Terms, you may not use our services. Feel free to contact us at contact@big-mama.io if you have any questions.

These Terms apply to all visitors, users, and others who access or use our platform.

2. Acceptance of Terms

By registering, accessing, or using Hyko.ai, you confirm that you accept these Terms of Service, our Privacy Policy, and any other terms and policies referenced herein. If you do not agree, you must not access or use Hyko.ai.

3. Use of Services

3.1 Communication

By creating an account on our platform, you consent to receive newsletters, promotional content, and other information we may send. You can opt out of these communications at any time by following the unsubscribe link or contacting us at contact@big-mama.io.

3.2 Purchases and Payments

Hyko operates on a credit-based system with one-time payments to purchase credits on our platform. Credits are valid for one year from the date of purchase. We do not offer refunds for any purchases, except as required by law.

Third-Party Payment Processors

BIGmama Technology uses third-party services to process payments. By making a payment on Hyko.ai, you authorize us to share necessary information with these third-party services. We are not liable for any issues arising from these services, including errors, disruptions, or security incidents.

Price Changes

BIGmama Technology reserves the right to change prices for credits or services at any time, without prior notice. Your continued use of the platform constitutes acceptance of any price changes.

4. Content and User Responsibility

Hyko allows users to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material (Content). You are responsible for all Content you post and agree that it complies with applicable laws, privacy rights, and intellectual property rights. By posting Content on Hyko.ai, you grant BIGmama Technology Ltd. a non-exclusive license to use, display, and share your Content on or through our platform as necessary to provide our services. We reserve the right to remove any Content that violates these Terms.

5. Monitoring and Analytics

To enhance our services, we may use third-party providers to monitor and analyze user activity on Hyko.ai. Our use of analytics services may involve collecting data on usage, interactions, and other metrics. All data is managed in accordance with our Privacy Policy.

6. Prohibited Uses

You agree to use Hyko’s services only for lawful purposes. Prohibited activities include, but are not limited to:

• Violating any applicable laws or regulations.
• Exploiting, harming, or attempting to exploit or harm minors.
• Sending unsolicited promotional content, spam, or other similar forms of solicitation.
• Impersonating BIGmama Technology, its employees, or any other users.
• Infringing upon the rights of others, including intellectual property rights.

Furthermore, you agree not to:

• Use Hyko’s services in any manner that could damage or impair the platform.
• Engage in unauthorized access to our services or data.
• Interfere with or disrupt the integrity or performance of our services.
• Attempt any form of reverse engineering or unauthorized data scraping on the platform.

7. No Use by Minors

Hyko.ai is intended for use by individuals at least 18 years of age. By accessing or using Hyko.ai, you represent that you are 18 or older. Individuals under 18 are not permitted to use our services.

8. Limitation of Liability

BIGmama Technology Ltd. is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of Hyko.ai, including any data loss, downtime, or interruptions in service. While we strive to provide a reliable service, we cannot guarantee that our platform will always be available, error-free, or immune to data loss or other issues.

You agree that the maximum liability of BIGmama Technology for any claim related to your use of the platform will be limited to the total amount you have paid to us in the twelve months preceding the claim, where applicable.

9. Changes to Terms

We may update these Terms of Service at any time. Your continued use of the platform after any changes indicates acceptance of the updated Terms. It is your responsibility to periodically review these Terms.

10. Contact Us

For questions or concerns, please reach out to us at contact@big-mama.io.